In addition to creating and scheduling SMS text messages, a business SMS automation platform enhances inbound message handling capabilities and will provide a greater level of intelligence for routing or database integration.Īn Automated SMS system provides the ability to both create and send data-driven, personalised SMS messages and process inbound text messages and delivery receipts. Having the additional function of an automated SMS system will enable you to dynamically create and distribute SMS messages on a scheduled basis or in real-time from your existing systems. Building SMS into your business systems provides additional functionality to your SMS communications. ![]() ![]() Automation, in any business function, helps to reduce administration costs, improve communication and reduce company risk by guaranteeing the timing and relevance of personalised messages and company information.Ī dedicated SMS automation platform can be integrated with a wide range of business systems and applications, such as CRM, ERP, WMS and marketing systems. Having the ability to dynamically create and distribute personalised, automated SMS messages helps a business to enhance customer service, increase the visibility of management information and generate new business opportunities. ![]() Below is a free-to-use template to document all the sources of data that could trigger system generated text messages.ĭownload Template What is an automated SMS system?Īn automated SMS system provides SMS automation for any number of business scenarios.
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